In this week's interview with SBID Awards Interior Design judge, Head of Cities Solutions Europe at Jacobs and Co-Chair of the ULI UK Infrastructure and Urban Development Council, Carlo Castelli discusses the change in development of post-pandemic cities, highlights the benefits of holistic approach to design, and shares valuable insight for designing workplaces that attract employees to come back to the office.
Thinking holistically about design ensures social, environmental and cultural considerations are embedded into solutions. We have a great opportunity to blur the boundaries between inside and outside, public and private by creating hybrid spaces. For example, in Union Street, Aberdeen, we created a flexible urban space capable of supporting on-street activities and allowing ground floor activities to spill out on streets, all while considering inclusive design. We see the street being multi-functional, resilient and contributing to the wider transformational change in Aberdeen.
Taking an integrated design approach means all these considerations are used to create a space which is flexible for those using it on a daily basis and is a sustainable addition to the community. It also means that we can create and measure wellbeing and quality of life value substantially changing the way we look at projects and programmes.
Cities have existed for millennia and consistently maintain a fundamental role in our society. They will become more resilient, with the influence of the changing climate and increasing technological innovation.
Successful cities in the future will celebrate social, environmental and cultural differences. We don’t have to choose between a ‘working from home’ or ‘15 minutes city’ model. We can embrace complexity and recognise individual lifestyle choices within inclusive societal progress.
Live, work and play conditions have changed globally. The pandemic and environmental concerns have seen a significant change in how people view work-life balance and commuting. As we come out of the last two years there’s a significant appetite for flexibility in our spaces. For example, unused shipping containers units are being converted into retail units, and workshop space, rooftops into urban farm, and ground floor spaces into housing. This allows for creativity and flexibility in our designs, as well as optimising space usage and future proofing our cities. It is critical to imbed generosity into our buildings and places.
The opportunity for designers is to use their innovative thinking to create solutions that contribute to the challenges we are facing. They are often uniquely placed to work from ideation all the way to delivery so they can meaningfully work with the entire value chain to create better cities and places, integrating nature-based solutions and circularity early into their designs. With nature at the forefront of design, we can plan and develop climate-smart, nature-positive building and infrastructure solutions which enhance quality of life and make our future more resilient.
During the past two years, workers have become used to working away from the traditional office, so there needs to be a draw to bring them back. Quality, variety and generosity are now key. Workplaces need to provide enhanced environmental quality and a greater variety of spaces. Improvement in interior design can also allow for a boost in employees’ health and wellbeing.
Design of workplace should include elements of nature, natural lighting, diverse spaces, and areas for employees to relax and manage anxiety about their return to the office. There should now be heavier emphasis on the type of spaces needed for collaboration. Offices should offer a broader range of experiences than sitting at a desk all day, something people could easily do from home. Workplace design should also facilitate work-life balance and promote a sense of community to encourage employees to return.
For me, what really matters is to work with stakeholders and communities and that designers are true to themselves, values and passions. Passion goes a long way in my mind and that needs to be communicated to our changing audiences.
Questions answered by Carlo Castelli, Head of Cities Solutions Europe, Jacobs and Co-Chair, ULI UK Infrastructure and Urban Development Council.
At Jacobs, we make the world smarter, more connected and more sustainable. Challenging today is our response to the increasing complexity our world is experiencing, putting our knowledge and imagination together to reinvent the way we solve problems and shape the next generation of innovative solutions. Reinventing tomorrow is our promise and an invitation to raise the bar in everything we do. From the brilliant solutions we create with our clients, to the open and inclusive culture we create for our people. From the positive difference we make in our communities, to the added value we deliver to our shareholders.
Changes to the way we travel, work, rest and play post-Covid are forcing hotel designers to rethink the entire guest experience. Hotel Interiors Experience (HIX) 2021 explores how these social shifts have transformed the role of hotels, highlighting the opportunities for operators beyond these pressure points.
When: 18th - 19th November 2021 Where: Business Design Centre, London
Visitor registration is free! Click here to register now.
As Europe’s hotel and hospitality industry sets about rebuilding its recovery and in-person events make their return, the launch of HIX 2021 marks an important moment for the hotel community: a new event for the hotel sector dedicated to making inspirational and extraordinary design experiences.
HIX will showcase the most exciting established and emerging design-led brands in a boutique exhibition alongside a conference which will explore the story of social change over the past 18 months, setting the scene for 3,500 hotel industry professionals to share ideas that will transform the guest experience.
Joel Butler, co-founder of HIX, said: “All Together Now has been our mantra since the first UK lockdown. When a group as creative and energetic as the hotel design community are separated from one another for so long, this rallying cry seems like a pure and simple objective for HIX.” The hotel design community have endorsed HIX: Henry Reeve, director of interior design at the InterContinental Hotels Group, said the event represents “an exciting new opportunity for the Hotel design scene [as] disruption and new thinking are required now more than ever.”
The exhibition will offer a visual showcase of ‘100 design stories’ where cutting-edge suppliers including Chelsom, Morgan, Sanderson Design Group, Hansgrohe, Hypnos and Villeroy & Boch, from across the entire hotel and design supply chain including bathroom, fabrics, FF&E services, furniture, lighting, surfaces and technology. Each stand will tell its own unique story, providing designers, interior architects, developers, suppliers, and hotel operators with an opportunity to see first-hand exceptional design concepts and experiences. “Right now, HIX is exactly what the hotel design community need. We can't wait to be back at an authentic community event”, said Ilker Hussein, global projects corporate director, Laufen.
Running parallel to the exhibition will be the HIX talks, featuring six seminars, each exploring one of the seismic social shifts to have occurred since the start of the pandemic. Starting in a challenging place of anxiety and the need for hotels to carve a new value proposition, moving towards community and togetherness, trust, compassion and new opportunities for hotels as workplace. Among the speakers confirmed are Robbyn Carter, founder of Brooklyn’s new Studio Carter; Vince Stroop, founding partner of stroop; German design visionary and owner of sieger design & SIEGER, Christian Sieger; and, globally renowned London-based studio, Tina Norden, partner at Conran and Partners; Jason Steere, managing director of brand & experience at The Student Hotel; and Technology and communication leader Dex Hunter-Torricke, formerly of Google, Facebook who will share insights in building trust and meaningful loyalty with communities, specifically tomorrow’s Generation Z travellers.
About HIX Hotel Design Interiors (HIX) 2021 is an annual exhibition for the hotel and hospitality supply chain, taking place over two days 18-19 November 2021 at London’s Business Design Centre. The event will bring together the entire design and interiors supply chain, including bathroom, fabrics, FF&E services, furniture, landscaping, lighting, objects, outdoor, spa & wellness, surfaces, technology plus many more, with the designers, interior architects, specifiers, project management, hotel operators, procurement, consultants and developers involved in bringing the guest experience to life.
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In the announcement of the Budget 2021, the Chancellor set out a £65 billion three-point plan to provide support for jobs and businesses as we emerge from the pandemic and forge a path to recovery.
In light of the encouraging news about the UK's social distancing restrictions due to end this Summer, and with businesses now readily preparing for post-lockdown operations, Mervyn Clarke FCCA; director of the SBID Accredited specialist advisors, Baker Clarke offers advice on how to manage business finances to help get interior design businesses back on track.
Specialising in commercial advice and having advised many companies over the years about re-structuring and recovering from bad times after recessions and banking failures, discover Mervyn's key tips to aid business recovery for the interior design sector.
The Small Business Commissioner (SBC), Philip King strives to tackle late payment and unfavourable payment practices in the private sector. He shares his views on the impact of coronavirus on business and its much-needed recovery.
There is no doubt that the COVID-19 pandemic is unmatched in modern times. It’s had a significant impact on the global economy as well as people’s health and livelihoods. Measures put in place by government to try and protect businesses had far-reaching effects but as we move on to the recovery stage, the pressures individual businesses face are going to be tougher than the lockdown period itself.
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Work life, and the commercial landscape as we know it, has changed immensely. In as little as five months, the corporate world experienced a mass exodus of workers, who retreated to the safety of their own homes in response to lockdown.
Throughout this time, cloud communication has enabled businesses to continue operating remotely with relative ease. Indeed, many who were formerly reticent about the merits of working from home, are now reconsidering the future of their own workspace environments in a post-pandemic world.
With employees arguably communicating with each other more than ever before through virtual means, it raises the question – can employees still feel part of a team, when physically apart?
This is something employers need to consider before deciding how they recalibrate their offices. For whilst remote working offers verbal, written and oral communication in abundance, it does not offer us the wide spectrum of non-verbal ques that are essential to promoting productivity, imagination, and positive workplace culture.
Facial expressions, body language, gestures, touch, and physical presence are all fundamental parts of the communication mix and if we cut these out completely by working solely from home, then it’s only a matter of time before employees start to feel disengaged, uninspired and demotivated.
The solution is simple. We need to give employees the freedom to work from home or in the office, depending on which is safest and the most productive for them.
For some employers, like Portview, lockdown has presented the opportunity to take stock of work priorities and adopt a more holistic approach to workspace design. Far rather than causing the ‘death of the commercial office’, the pandemic has prompted us to reimagine a new one – one where employee wellbeing, community and culture is the central focus.
Whilst for now it’s important to navigate our way through the pandemic safely and responsibly, Portview has decided to take a leap of faith and invest £2.5 million into new corporate headquarters, which together, we will design, build and fit-out ourselves.
This not only signifies the dawn of a new era for us, but also gives our team something to look forward to during a time of uncertainty and displacement. It's about empowering our team to collaborate and come up with innovative ideas that will help shape and build the new Portview.
In truth, it’s still too early to know exactly what the ‘new normal’ for office environments will be, but one thing we are sure of, is that a happy employee is a productive one, therefore, organisations must focus their efforts on elevating the workspace experience through thoughtful design.
By providing a functional, comfortable and visually appealing environment, employers will instil a positive workplace culture that employees feel safe, comfortable and proud to work in.
From our perspective, we will incorporate many biophilic elements into the design of our new offices. This includes an external terrace and balconies, glazing, rooflights, and plenty of indoor plants and foliage, to help connect employees to the natural environment – a method that has proven to reduce stress and enhance creativity.
In addition, the new headquarters will feature a nurse’s office for private consultations, and a large state-of-the-art gym, complete with treadmills, spin bikes, training equipment, showers and changing facilities.
The extra square footage will enable us to come up with an effective space planning strategy that will give employees the space they need to follow physical distancing rules. When the regulations are lifted, our team will then have the freedom to work collaboratively in one of one our many formal or casual meeting rooms, breakout zones or creative hubs. For those who wish to work from home, they can easily connect with colleagues through video conferencing facilities.
Each team will have their own office with glass wall partitions to help create a sense of community, openness, and transparency, whilst still maintaining a safe level of privacy and structure.
Research by the Sax Institute shows that replacing one hour of sitting with standing, can increase an employee’s lifespan by at least 5%.
With this in mind, we will be introducing seating options that are more supportive, adjustable, and flexible, in addition to adjustable desks that will allow employees to sit or stand at their workstation. These ergonomic solutions will promote better posture and physical wellbeing.
Carefully crafted, contrasting materials and textures often prompt engagement and productivity amongst employees by adding visual weight to a space and giving them a unique environment to work in.
However, it’s important to remember that high-quality, statement pieces need to withstand the test of time. Choosing the right materials and how to mix them - whether it be reclaimed wood panel installations, exposed concrete or woven fabric - is key to ensuring longevity and achieving an overall polished look.
A bright creative workspace can also make employees feel more productive, lower stress and increase wellbeing. Therefore, we will be looking to enrich our new offices with vibrant graphics to help stimulate the minds of those who visit and act as key points of interest.
Whilst the safest thing for us to do right now is either stay at home, or return to an office with stringent COVID-19 precautions in place, we believe that in time and with the right design sensibility, the office space will make a comeback.
For offices have a much greater purpose than offering employees a desk and computer screen to work from. It’s a social environment that reminds us that we’re not alone in this experience, for we're surrounded by the same people, working towards the same goals, at the same time, in the same place. We can see, hear, feel and sense kinship all around us through face-to-face interaction and the quieter periods of productivity in-between. Offices give us the freedom to share a coffee with our peers and tell them of our plans for the weekend.
And that's just something virtual communication can't replicate.
About the Author
Established in 1975, Portview is a fit-out specialist that works with the world’s leading brands in retail, hospitality, sport and business to create award-wining interiors.
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The question that immediately arises is: how could our homes change following the emergency from Covid-19? This "change" doesn't exclusively come from the need of adopting higher hygiene precautions, but also from the search for home wellness and from the will of maximising the functionality of our internal spaces.
"Staying at home" and "working from home" has given rise to new needs but also favoured the recovery of spaces that seemed to have gone out of fashion. The new total home project therefore starts from the need to exploit even small spaces to bring together various ways of living, starting with the re-evaluation of the entrances. These are the main areas to consider:
1. Entrance 2. Home workspace 3. Kitchen as an extension of the living area 4. Outdoor area 5. Relaxation and wellness area
An example of this shift is evident in the concept for one of my latest projects, showcasing how I was required to update an interior design scheme to suit clients changing requirements due to Covid-19. The first draft was made in January but, after the lockdown, the users needs have changed and consequently, so has the design criteria. Here were the design proposals:
First of all, in this design it was necessary to reconsider the entrance / hallway as a filter room between the outside and the home. In the second proposal made to the client, we designed a dividing wall before entering the living area. This space now offers a place to store everything we bring in from outside (such as shoes, masks, coats, telephone, keys, etc.). The insertion of a table top serves to store hand sanitiser, with the option of a cupboard to install a Samsung AirDresser for antibacterial treatments.
The kitchen returns to offer more functional storage spaces. The 3 fundamental areas, such as the one dedicated to storage (fridge and pantry), cooking and washing/preparation have been zoned, offering each area more operating space. The client also felt the need to separate the kitchen from the rest of the house without oppressing the space.
Sliding glass doors have been inserted to maintain visual contact with the dining room and at the same time contain any kitchen odours but, if necessary, the environment becomes open plan - making it easy to control the use of space for children who may study and play in the living area.
The need to have a private home studio was a must-have request since the very beginning with exclusive access to the studio. An adjoining reception room, where to wait in complete safety, has now been provided. The separation with the rest of the environment is represented by a plasterboard wall with a glass door inserted to let the light filter from the outside, as well as enjoying the views of the garden.
A small intervention was also made in the sleeping area. More and more concerns arise regarding how long the coronavirus can survive on clothes and how to properly sanitise them. Since the clothes we travel into the city in are the same we will return home in, we have also proposed a system for sanitising and cleaning clothes and shoes in this area. By slightly reducing the square meters of the walk-in closet and the private bathroom, a niche has been created in the hallway of the sleeping area, where the Lema wardrobe with Air Cleaning System will be installed.
This post is part of a series exploring the ways that the health emergency of Covid-19 has changed the way we conceive public and private spaces. Click here to read the previous post about public spaces.
Elisabetta de Strobel is an internationally acclaimed Interior Designer and Art Director, originally from Rome. Her studio offers expert consultation services for interior design, product design, branding and strategic market analysis.
The COVID-19 health emergency has accelerated the design process exponentially, pushing companies to respond to new, emerging needs with intelligent and functional strategies, whilst adopting innovative ways to reconnect with the world and make a difference. Moreover, the goal and great merit of the designers lies in the ability to grasp the trends and changes of the eras they live in, and convert them into objects and ideas.
The reopening of public places is the driving force behind the latest challenge designers face - to completely rethink common places in order to recreate new spaces, where all the design elements are in harmony with each other and in which the emotional component reflects the same sense of security and "feeling at home" sensation. All of this is done by involving the consumer in a very conscious way. Enough with the banal and unaesthetic plexiglass plates, we must uncover more client-friendly alternatives!
Whilst COVID-19 is bringing increasing attention towards health and wellness related issues which affect all sectors from food, retail and furnishings to travel and beauty, social attitudes towards sustainability and environmental factors is also still gaining momentum. New products and environments will be strongly influenced by the principles of the Circular Economy, based on concepts such as sharing, reusing, repairing and recycling existing materials and products, abandoning the bad habit of disposable use.
In public places consumers want to feel protected and "safe", for this reason working environments will have to be organised according to some guidelines.
After months of lockdown, it's important to return to the workplace feeling at ease and be encouraged to act responsibly. A six feet office has fixed workstations, semi-isolated or limited by graphics that visually delimit the space, making the safety distances perceived. The periods of ongoing isolation at home have questioned societies habits, encouraging them to seek more and more balance between private life and work life - and will be increasingly eager to work in an environment that reflects the home environment, in colours, furnishings and perfumes.
They must have a partially insulated entrance that acts as a filter with respect to the rest of the room where you can carefully sanitise your hands, deposit your clothes and wear disposable shoe covers. In this regard, Samsung has created AirDresser, a sanitising cabinet that eliminates bacteria, mites and viruses through steam jets.
The menu will be contactless and digital: with the Sooneat app, every customer from their smartphone can avoid the queue at the entrance, sit at the reserved table, consult the menu, photos of the dish, order and pay with a simple click.
Speaking of tables and chairs ... how will they be organised? Large-sized restaurants will have the opportunity to rearrange the tables according to the safety distances provided, but what about small restaurants? To one of my clients I proposed a shaped table top to be screwed simply to the existing table structure, optimising the space compared to combining two square modules.
It will also be very important to reorganise the outdoor spaces. It will be one of the most important missions of restaurants and bars to guarantee an experience up to the past again.
The visit to the hairdresser and beautician will be much more psychological than one might expect, it will be a 360° wellness and beauty experience with customisable treatments and mainly green products, all bookable through an app. New restyling for waiting rooms where possible, with modular furnishing solutions that are able to maintain a minimum contact between customers but respecting the safety distance. The image represents a typical Martex furniture solution before and after Covid-19. The furnishings can be adapted according to needs and are covered with 100% antibacterial fabric.
This post is part of a series exploring the ways that the health emergency of Covid-19 has changed the way we conceive public and private spaces. Click here to read the previous post about private spaces.
We can all agree that COVID-19 has caused drastic changes in every respect of day-to-day life and consequently, is pushing people towards making different assessments and decisions than they would have made before, with an entirely new perspective on what's important. Perhaps it is the first time in modern history that we have really lived the concept of home; its spaces and its livability.
For many, the enforcement to #STAYATHOME has paved the way for an incredible kind of rediscovery that has brought attention back to our environments which, now more than before, represent the constant background of our lives.
The reorganisation of domestic spaces is one of the first needs that emerges from this, and will be a compromise between the needs, the type of activities performed and the square meters available, both for those who are renovating or buying a house, and for those who simply want to restyle their interior design to create more pleasant and comfortable home environments.
The popular open space entrances that overlook the living room or kitchen will be re-evaluated, preferring instead a partially isolated entrance that acts as a filter for the home. Hybrid solutions can also be adopted that can host, for example, a wardrobe, a shoe rack and a small bathroom, where hygiene-related actions can be performed.
The kitchen, even a small one, is the place of the "carefree meeting" where we cook, experiment and also try out playful activities with the little ones. Staying at home has forced - or perhaps enticed - us to spend more time back in the kitchen. A return to the origins but also a chance to spend more time together, setting aside home delivery services like Just Eat for some quality cooking time! We begin to focus more on making kitchen spaces more adaptive for cooking with the family and performing other activities (like homework!).
Smart working areas will be essential for future flexible working possibilities. From a minimal desk or a coffee table as a support surface on the side of the sofa to a deeper shelf inserted in an equipped wall, creating smarter working stations will become increasingly important. These spaces should be close to natural light, so as to feel less constrained and 'boxed in'! Alternatively, using perimeter lighting systems that give the environment a calibrated and homogeneous light can help to simulate the solar one.
Introducing more plants into the home helps us feel less detached from the outside world. Bringing more of nature inside, together with relaxing fragrances to perfume the air, can improve our mood - as well as productivity!
A multi-functional bathroom can also double up as a space-saving fitness area. Integrating bathroom furnishings dedicated to personal care into a gym system could help keep you in shape at all hours of the day with compact fitness corners, suitable for any types of space.
Air purifying becomes a key concern. As our awareness of health and hygiene comes to the forefront, we look to keep the temperature of rooms controlled in order to promote psycho-physical well-being; evaluating the use of machines capable of transforming oxygen into ozone to fight bacteria, viruses, mites and moulds.
Finally, we cannot forget the outdoor environments too (even if it's just a balcony or a small terrace) - outside areas have been seen as a real luxury throughout the quarantine period, providing that all important access to fresh air and open space. The value placed on outside areas and gardens, what they look like and how to maximise them, will become bigger considerations moving forward in a post-coronavirus world.
In short, it is necessary to design quality houses, with intelligent solutions that allow you to optimise spaces that are no longer a trivial copy and paste from design magazines but that, on the contrary, are able to reflect the personality and way of life by those who live there!
This post is part of a series exploring the ways that the health emergency of Covid-19 has changed the way we conceive public and private spaces. Click here to read the first post.
Continuing to support the profession of interior design, interior designers in practice and the businesses which underpin the industry, SBID shares the official government advice released for interior design; offering essential guidance on how the industry can begin to return to work safely amid COVID-19.
The document has been prepared by the Department for Culture Media and Sport (DCMS) with input from the Society of British and International Interior Design (SBID) and the devolved administrations in Wales, Scotland and Northern Ireland, in consultation with Public Health England (PHE) and the Health and Safety Executive (HSE).
The advice provided is designed to help employers, employees and the self-employed in the UK understand how to work safely, keeping as many people as possible 2 metres apart from those they do not live with. We hope it gives the interior design industry freedom within a practical framework to think about what is needed to continue, or restart, operations during the COVID-19 pandemic. We understand how important it is to work safely and support your workers’ health and wellbeing during the pandemic, and hope this guidance will be useful for businesses as they develop new ways of working - or to help them prepare for a time when they are able to reopen.
To access the information on Coronavirus Business Support in the UK, click here.
To stay up to date with the latest Government updates on coronavirus, click here.
To hear the design industry's thoughts on the impact of coronavirus, click here.
Staying six feet apart. This is the reference measure that will regulate our private life and social interactions in public spaces for quite some time, or perhaps permanently, after the pandemic.
The new regulations, which will become even more operational as commercial activities and entertainment places begin to be reopen, force us to totally rethink the configuration of public spaces and the measures implemented to maintain safe, hygienic environments which are mindful of allowing for a new lifestyle social distancing. Not only limited to public spaces, this same necessity will emerge also in the private sectors.
The good old 'entrance' area may be back in fashion - and with a similar function of the past in the public and in the private sector, it is likely to be used to store clothes and objects that must be sanitised upon entry into a building, or even allow space for a screening process to take place before being permitted access. Here, we will also have to wash our hands and wear what you need to preserve yourself from possible infections.
When considering our future environments, material selection will become a key consideration. Let's first consider some data. The virus resists:
In light of this, it is easy to understand how even the mere choice of surfaces we will come into contact with will be crucial - not just the floors and walls!
Aside from the surfaces we touch, the new reality will drastically affect the entire environment that surrounds us; from furnishings to the division of spaces. Fundamental changes will then be applied in the furnishings and organisation of public spaces: layout of restaurant tables, clear directional signage to control traffic glow, access to sales counters and screening, distancing of hairdresser and beautician stations, etc. In these public spaces, we can also also see it becoming important to install forced ventilation systems for air purification.
The above image represents a group of workers in the Honda factory in Wuhan, China during their lunch break. A grid, drawn on the ground, highlights the safety distances imposed. Very cold and militarian isn't it?
In this case, appropriate interior design intervention would certainly have had the ability to recreate a more pleasant environment full of positive spirit, especially after the feeling of solitude experienced during to the coronavirus quarantine.
It will not be only these strict hygiene measures adopted which will change the world we know today. The change in mentality will be more far-reaching. As awareness of our environmental impacts and concerns over climate change has heightened since the world came to a standstill, societal attitudes are changing on a global scale and our lifestyles may never be the same. As we begin to shift away from the patterns of wasteful consumption and throwaway culture - instead we look to the preservation of goods and the value in buying for longevity.
Hopefully, the art of conservation will pave the way for a better world, a better world will be one in which people will try to build a better future: better to have a small house with a small garden, than being stuck in an apartment! Who knows if, with these premises, urbanisation will reverse its trend!
Keeping you informed. For the latest daily updates on government and business relevant to the interior design industry during the coronavirus pandemic, click here to read more.
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