This week’s instalment of the Project of the Week series features a cosy and practical care home design by 2024 SBID Awards Finalist, HomeSmiths.
HomeSmiths were appointed as interior designers for Kingsley Healthcare's flagship luxury care home, King's Court in Holt, Norfolk. Their remit included all finishes, the design of the bespoke furniture, free standing furniture specification, soft furnishings specification as well as art and accessories. The home has 66 bedrooms, lounges and dining rooms on each floor as well as a cafe, salon, library, cinema, garden room and private dining room.
Category: Healthcare & Wellness Design
Design Practice: HomeSmiths
Project Title: King’s Court Care Home
Project Location: Holt, Norfolk, United Kingdom
Design Practice Location: Lindfield, United Kingdom
This was the client’s flagship luxury care home. The client was keen to take the interiors to a different level whilst still keeping in mind the practical requirements of a care home.
The colours, the architecture and the history of the local area.
The double height café space behind reception. Acoustics were a consideration and also how we would still create a cosy feel to the seating area. The preserved moss wall works as a feature as well as dampening noise and the layout of the furniture and rich upholstery fabrics add warmth.
The train carriage we recreated on the second floor in the dementia community. The corridor between the main dining room and lounge was very wide with space for additional seating. Instead of loose furniture we designed this train feature with the windows showing views one would see from the North Norfolk Line. Hearing that a train loving resident enjoys taking his meals there when his wife visits, gave me goosebumps. This is what it’s all about! The original submission includes a photo of the carriage, and I have added an additional one of me at fit out.
I think it’s fair to say that after all the hard work, most designers get a buzz from seeing a project make finalist in a design award and the SBID awards have a great reputation.
Recognition from an internationally respected design accreditation body.
Questions answered by Jacqui Smith, Creative Director at HomeSmiths.
We hope you feel inspired by this week's design!
If you missed the last instalment of Project of the Week, featuring a bold and modern home design by Renata Drumond Interior Design, click here to read it.
Blind Veterans UK is a military charity helping generations of vision impaired veterans overcome sight loss. Their home in Ovingdean Brighton was no longer fully meeting their needs so they purchased the former home of the RAF Benevolent Fund in Rustington with plans for refurbishment, seeing it as the perfect coastal location for their new centre for wellbeing.
In 2021, the charity approached HomeSmiths to work with them on the refurbishment. Having permanently lost the sight in her left eye in 2012, it felt like the perfect project for Creative Director, Jacqui.
The brief for the new Rustington Centre was to work with the architect to remodel the current building in a way which would provide veterans with a wellbeing space for support and rehabilitation. It would for a while offer permanent accommodation and a level of nursing care for some veterans moving from the Brighton centre, but the longer-term goal was to provide hotel style accommodation for members visiting for short stays.
The scope of the project included reception and café, lounge, dining room, activities room, sports bar/cinema, library, hair salon, therapy room, gym, quiet lounge as well as 36 bedrooms.
The design needed to be supportive of sensory and cognitive decline with a particular focus on how the built environment can support people living with sight loss. Tonal contrast was used throughout; furniture finishes against floor and wall, switches and controls, structural pillars, doors against architrave and handrails against walls. Additional touches were incorporated within the bedrooms with contrast leading edges on curtains, bed runners, contrast handles on the furniture as well as internal lighting for wardrobes.
Enabling veterans to be able to access all areas of the building was key. There are two lifts between ground and first floor. By changing the texture of the flooring from cut pile to ribbed carpet, veterans using mobility canes can detect the change of finish and know where the lift is. Further thought was given to flooring choice here where a similarly toned flooring was chosen so as not to appear as a step or hole to anybody using the space. The flooring finish in the lift is of similar tone so as not to suggest a change in level and be supportive of any visitors living with a degree of cognitive decline. Signage was clear, using large and tactile font. A back lit coffee cup sign works as a piece of art in the café as well as a wayfinding aid. An essential oil diffuser sits in the therapy suite providing a sensory cue as to which part of the building the veteran is in.
The charity hosts activities and events throughout the year so flexible communal spaces was key. The main lounge and dining area features a mixture of free-standing furniture. Additional black out window treatments were specified in the far corner windows so that the space could be used for film nights and similar. The bifold doors in the lounge adjacent activities room open to create a big space with additional seating for larger events.
The design needed to be relevant and relatable to existing blind veterans, honouring the past but also looking forward to the future. Material from the Blind Veterans UK archives was used to create art to honour the past and celebrate notable veterans. Box framed uniforms representing the three services feature in one of the bedroom wings. The contemporary metal sculpture commissioned for reception shows service men and women and a talking point as you enter the Centre. With an overarching theme of wellbeing, it was important to celebrate the achievements of veterans, past and present. Past veterans are recognised for their wellbeing achievements as well as honouring the achievement of the founder of the charity, Sir Arthur Pearson. The outstanding sporting achievements of blind veterans are featured in the Sports Bar where the canvases double up as acoustic panels as a noise mitigation measure. Appropriate for the coastal location of the centre, the café art features sailing achievements of certain veterans.
The design consultation with the veterans was very much part of the process. At the beginning of the design process, Jacqui, together with the architects and landscapers met with a group of veterans to discuss the design. Using high contrast large format plans as well as a Lego model floor plan, the design team were able to present their ideas in the most accessible way. At the detailed design stage, large format samples of fabrics and flooring were used providing the presentation with texture. Sample chairs were supplied by Shackletons for the presentation so that veterans could experience the comfort and support of the proposed seating. Each board was talked through on a 121 basis, with Jacqui guiding the hand of the veteran around the floor plan, with the samples to hand to aid orientation and provide context.
The Rustington Centre is a home for blind veterans as well as lovely environment for those who work there. The refurbishment has provided Blind Veterans UK with a new light filled centre for wellbeing which serves the needs of the charity now and into the future as they continue to help rebuild the lives of veterans after sight loss.
About HomeSmiths LTD
Jacqui Smith, Managing Director of Sussex based interior design practice HomeSmiths Ltd, is an experienced healthcare designer, specialising in dementia friendly design and how the built environment can support people living with sensory and cognitive impairments. Designing for health and well-being, physical and mental, and the role colour plays, is at the core of her work. In November 2012 Jacqui permanently lost the sight in her left eye and has since combined her profession with her personal experience of impaired vision both in her own work and in promoting best practice to others in the design community. Working with her award winning cabinet maker husband David, their portfolio includes both new build and refurbishment projects in Extra Care, sheltered housing, assisted living, dementia and nursing homes, homes for young adults with learning disabilities and hospice/end of life care. Jacqui is an accredited member of SBID and HomeSmiths’ projects have made finalist in a number of awards for Healthcare and Wellness design. Jacqui is also the Chair of Haywards Heath Dementia Friendly Community.
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Founder of HomeSmiths and member of the SBID Healthcare Council, Jacqui Smith shares her expertise in the art of care home design as an experienced healthcare designer with a deep understanding of dementia-friendly design.
Relevant and engaging art makes an enormous difference to communal areas in care homes. Whilst colour contrast, good lighting and furniture layout are key to supportive design for older people, well considered art will elevate a scheme from one that works to one that truly enriches the lives of residents. To me, art has a key role to play in making an environment homely and relatable. Whether you are designing a care home or a retirement living scheme, carefully chosen art will help to provide the building with its personality and often enable it to stand out from the competition. For new builds I think that this is especially important since art will help to root the building in the local community by establishing links with what was there before or what residents will know the area for, and therefore be familiar with. I would also say that in some cases, engaging the wider community within the content of the art can be an advantage, not only by reinforcing those community connections but by engaging with a group of people who otherwise might not have necessarily welcomed the upheaval of construction on their door step!
Whilst budget of course plays a role with art, there is so much material to be found on eBay and in charity shops. Art provides a fantastic opportunity to re-use and recycle. At Henley Manor Care Home we commissioned Soozi Jenner from Stitch Creative to create some tactile art panels for the sensory lounge in the dementia community. Using remnants of Sunbury Design, Panaz and Agua fabrics, kindly donated by Steve Nixon at Edison & Day, Soozi created two stunning pieces of art including features such as removable clouds and boats.
One of our clients, a recently opened home in Middlesex, asked us in to transform one of their residential areas into a dementia friendly wing. Pinner Fair has a history dating back to 1336, so we adopted this as a theme for the main lounge. We again engaged the services of Soozi for this project, asking her to create some colourful bunting using remnants from the upholstery fabrics. Hanging the bunting on two levels so that both mobile residents and those in wheelchairs could interact with it, the bunting leads you from the corridor into the lounge. Keen to make this as sensory as possible, we used tactile fabrics and of course the anti-microbial properties of the material will help the bunting to withstand regular touching.
Plenty of famous people hail from Pinner so we were rather spoilt for choice when it came to notable people. Framed Elton John and Tony Hatch albums feature in one of the corridor areas as well as black and white vintage photographs of Ronnie Barker and The Shadows.
At Great Horkesley Manor in Colchester, we embraced a cricket theme for their newly refurbished front of house communal areas. Comprising two adjoining rooms we designed one area with a bar/pub feel and the other as a tea room. Scouring the internet for Essex County Cricket Club memorabilia which we could put to good use, rewarded us with some fantastic old team photographs, a signed cricket bat as well as a vintage cricket sweater, all framed to suit the pub style of the scheme.
Framing vintage catalogues, magazine spreads, books or knitting patterns can provide another sustainable and cost effective way of producing engaging art. An Extra Care scheme we designed in Reading for Home Group, included some 1970s seed catalogues which we found on eBay. Sutton Seeds started life in Reading so one of the corridor wings took on this theme with old black and white images of the original headquarters, an historical time line detailing key points in the company’s past, botanical art and spreads from flower and vegetable pages. It actually took me right back to my childhood where I would sit in my father’s greenhouse, soaking up the warm and the comforting scent of tomato plants, flicking through the Sutton Seeds catalogue, helping him make his selections for the next season.
At Henley Manor, as part of the craft themed lounge and corridor end in one wing of the dementia community, we framed old Patons and Sirdar knitting patterns as well as copies of 1960s and 1970s women’s magazines. Sifting through my eBay haul of crochet and knitting patterns from Women’s Weekly, I came across one of those perfectly posed “catalogue man” shots, sporting a blue cable knit sweater which my mother knitted for my father many moons ago. I also remember us popping into the local newsagents each Thursday after school to collect my mother’s reserved copy of said magazine. Engaging art will prompt memories and start conversations so much more than a generic hotel style watercolour.
Working with Hallmark Care Homes, throughout the dementia community we added framed questions in simple and easy to read, black on white text. These questions encourage engagement with the art by asking questions of the residents. For example, in the Farmhouse Kitchen at Henley Manor, we framed vintage Family Circle magazine covers with classic 1970s dinner party recipes, next to which the question of “Magazines like these were full of recipes, what did you enjoy cooking most?” So the art prompts memories and the question encourages engagement.
Not all projects will have the budget for bespoke and locally themed art, nor the talent within their client team which we had at Henley Manor Care Home, but having an element of it within a design scheme, makes an enormous impact to both residents, care team and people visiting the home. Hollie Allen, Assistant Designer at Savista Design and Build, is hugely creative so it made complete sense to engage her talents for this project. This 80 bed care home, with accommodation over three floors offering residential, nursing and dementia care, presented many opportunities for bespoke art. Hollie’s work included watercolours of iconic Henley shops, vintage tea pots and cake stands for the Riverside Café, to suit the soft green and blush pink of the scheme and soft botanical drawings for the hair salon to echo the fig design of the curtain fabric. Hollie’s work also extended to the Farmhouse Kitchen in the dementia community, with art featuring bread baskets, old fashioned weighing scales and traditional mixing bowls.
Arguably, in the pursuit of interesting angles and approaches to the art, I do spend a great deal of time researching themes, delving into the history of the local area, but the feedback from care teams, residents and relatives does really make it worthwhile. Who knew that Edward III, frustrated that all the Romney Marsh wool was being exported to Europe to be woven into cloth, invited the weavers and dyers from Flanders over to Tenterden in Kent, to teach the local men their art, heralding the start of a decade-long prosperous weaving industry? Or that George Orwell was from Henley-on-Thames? I certainly did not until I started researching themes for an assisted living scheme and care home. Never thought that my role as an interior designer would boost my pub quiz knowledge but there you go!
About the Author
Jacqui Smith, founder of HomeSmiths, is an SBID Accredited interior designer who permanently lost vision in one eye in 2012. Jacqui specialises in healthcare design and uses her experiential knowledge of visual impairment in her designs for care home projects.
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