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Rosie Baker, Associates and Partnership Coordinator at Croner has given her insights into the industry.

What are the origins of the brand?

For over 80 years Croner have delivered best-in-class business compliance services. We assist over 14,000 UK businesses with award-winning HR, health & safety and employment law support.

Croner work in partnership with over 100 trade associations, including the CIPD, REC and the British Safety Council. Croner partners (Such as SBID) get all the benefits of a Croner membership, including access to our business support helpline.


How do your products and services enhance interior design projects?

We understand that running a business can take away precious time from more creative tasks. Croner support by providing expert advise on HR, health & safety and employment law.

Perhaps you’re looking to hire a self-employed worker or contractor as part of an ongoing project. Since 2021, the IR35 rules may be applicable, but what if you are unsure if this applies to you? Let Croner review and advise to avoid workplace conflict and loss of reputation.

Whether you have 3 staff members or 30, the importance of health & safety remains the same. If you’re sending a single employee to site for design consultations, then are you following the HSE lone working rules? Croner can ensure that you are fulfilling your duty of care and putting employee safety first.

What about if you complete a project, and your client is refusing to pay? This is more common than you think, and something that Croner’s legal advice team deal with everyday.


What has been your most significant company highlight or success from the past year?

We pride ourselves on our quality service and we’re pleased to be winners of the Feefo Platinum Trusted Service Award 2023. The Platinum Trusted Service award recognises those businesses that go above and beyond to provide a consistently excellent service and dedicate themselves to acing their customer experience year after year. Croner also has a 5 star rating on both Trust Pilot and Google, some of the world’s largest online review communities.


Is there anything new you are excited to be working on?

We are currently developing a new partner portal as a one-stop-shop for accessing resources and support. One of our core values is to ‘inform’, and we are dedicated to this not only internally, but across our partnerships as well. We wanted to create an exclusive space for our valued partners packed full of expert-led HR guides, marketing tools and so much more to help partners to promote our free member’s helpline.

We also have a goal to issue each of our partners at least one piece of bespoke/exclusive content each quarter. In addition to the general HR/H&S/legal advise that we regularly share, we believe that targeted content is key to increasing member engagement and providing the best standard of service to all of our Partners. Whether it’s marketing help with writing stories for your newsletters, partnership opportunities with Croner, or expert advice – we are here for you.


How does your partnership with SBID assist its members in business?

As a member, you can benefit from the complimentary award winning advice from Croner, we’re in a unique position to offer support and advise to employers of permanent employees, freelancers and self-employed workers.

24/7 HR & Employment Law Advice:
– Conduct queries
– Sickness and absence
– Redundancy
– Dismissal
– Legislation changes
– Contracts

Health & Safety Assistance:
– Fire safety
– Environmental legislation
– Hazard management
– Accident reporting
– Premises management
– The law and your responsibilities

Commercial Legal Support:
– Data protection
– Commercial contracts
– Insolvency
– Property

Free Monthly Webinars:
– Presented by industry experts covering a range of important topics and FAQs

As a member, you can also access some of the best resources available for your business at exclusive preferential rates:
– Award winning HR case management software
– Pioneering H&S software
– Full tribunal support
– On-site and in-person support and guidance through challenging HR meetings.
– A two-part site visit to identify your workplace risks and provide a recommended action plan.
– A legal insurance policy

About Croner

For over 80 years, Croner has provided award-winning HR, Employment Law, and Health & Safety services to business owners and senior leaders. They work in partnership with over 130 trade associations, including the CIPD, REC and the British Safety Council. SBID Members can reach the team 24/7 on 0844 561 8133 for all of your HR, H&S and commercial legal queries. Alternatively, please click ‘Visit Website’ to raise a callback from a member of our team. You will need to provide your association reference number in order to access the complimentary services. Please contact SBID for a copy of your reference number.

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If you’d like to become SBID Accredited, click here for more information.



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